Our Process
We know you don't want to trust your family memories to just anyone. Our
process allows us to restore your photos to their former glory without
any further damage to the original photo. Here is how our process works:
You send us your photo
You can either send a physical photo through the mail or upload a
scanned file through our Web site.
We send you a quote
Once we receive the photo, we e-mail you an estimate for the
restoration. Once you approve the estimate, we begin the restoration
process.
We send you a proof
Once we have finished the restoration, we e-mail you a low-resolution
photo proof. This will allow you to view and approve the restoration,
but you will not be able to produce a good quality photo from it.
You approve the proof and send payment
After you approve the proof, we need your payment before we can send the
photo. We use Google checkout for payment.
We mail you the photos
Once we receive your payment, we mail you the requested number of prints
of your photo. For an extra fee, we can also send you the digitally
restored master file.